Privacy Policy

Effective Date: [09-10-2025]

LIT Candle Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from https://litcandleco.eu.

1. Information We Collect

When you interact with our website, we may collect the following categories of personal data:

  • Contact Details: Name, email address, shipping/billing address, and phone number when you place an order or contact us.

  • Payment Information: Processed securely via our payment processor (we do not store full credit card details).

  • Order & Delivery Details: Products purchased, order history, and tracking information.

  • Technical Data: IP address, browser type, device information, cookies, and usage analytics to improve our site.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill orders, payments, and shipping.

  • Communicate with you about orders, returns, or inquiries.

  • Send marketing emails or offers if you opt-in.

  • Improve our website, products, and customer experience.

  • Comply with legal obligations such as tax and accounting requirements.

3. Legal Basis for Processing

As an EU-based business, we process your data under the following legal grounds:

  • Contractual necessity: To fulfill your purchase and deliver products.

  • Consent: For optional marketing communications.

  • Legitimate interests: For site analytics, fraud prevention, and improving services.

  • Legal obligation: To meet tax, accounting, and consumer protection laws.

4. Sharing Your Data

We only share your data with:

  • Service Providers: Payment processors, shipping carriers, IT/hosting services, and email platforms required to operate our store.

  • Legal Authorities: When required by law or to protect our rights.

We do not sell your personal data.

5. Cookies & Analytics

Our website uses cookies and similar technologies to remember preferences and analyze traffic. You can manage or disable cookies through your browser settings. Third-party tools (e.g., Google Analytics) may process anonymized usage data.

6. International Transfers

If we transfer personal data outside the European Economic Area, we ensure appropriate safeguards such as Standard Contractual Clauses are in place.

7. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, and resolve disputes.

8. Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to certain processing.

  • Data portability.

  • Withdraw consent for marketing at any time.

To exercise these rights, email us at info@litcandleco.eu.

9. Security

We use industry-standard technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.

10. Third-Party Links

Our site may contain links to third-party services (e.g., Instagram). We are not responsible for their privacy practices and encourage you to review their policies.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. Updates will be posted on this page with a new “Effective Date.”

12. Contact Us

For questions or to exercise your rights, contact us: